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Book cover of Burnout Isn't What You Think: The Person-First Mission Method by Kevin B. Dull

A CONTRARIAN LOOK AT BURNOUT

It’s Not Just Your Workload, and It’s Not All on You.

In Burnout Isn’t What You Think: The Person-First Mission Method, Kevin B. Dull, JD, MBA, MS – Leadership, shares why the usual story about burnout is only half the picture—and offers four pillars and twelve daily practices to rebuild energy, purpose, and high-trust teams.

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The Problem

External: the systems are real

Broken systems, unsafe staffing, and unrealistic workloads are real. Leaders own them, and they must be fixed.

Internal: the exhaustion is personal

You feel drained, disconnected, and unsure whether the work still matters, and you may wonder what is wrong with you.

Philosophical: it’s both/and

Two people in the same job, under the same boss, can have opposite experiences. Burnout is not only a workload problem and not only a personal one. Both the system and the person matter, and you can act on both.

The Guide

I’ve sat across the table from exhausted leaders and the people they serve. I know burnout is real, and I know it isn’t the whole story.

Kevin B. Dull, JD, MBA, MS – Leadership, is the founder of Momentum People Solutions®. He has 20+ years in HR leadership, including 10 years as a healthcare CHRO and 9 years in the public sector as an HR Consultant and Labor Relations Manager. He has also spent 10+ years as an adjunct professor, teaching 1,000+ students.

REAL LEADERS · REAL SHIFTS · MARSHALL MEDICAL

From Rescuer Burnout to Coaching in the Real World

Two Marshall Medical leaders describe how moving from rescuing to coaching reduced burnout and built ownership on their teams:

“My team formed the ICU Education Council and didn’t involve me at all except to help them book a room.”

Before: “I was having some burnout from doing too much rescuing and not enough coaching. I was also doing a lot of work that my team could be doing, adding to my burnout.”

Turning Point: “I realized the course was working when my team formed the ICU Education Council and didn’t involve me at all except to help them book a room.”

Results: “I’m looking forward to work more. I am getting reward from watching the team members take on more responsibility, grow as professionals, and move our team and unit forward. It’s pretty awesome.”

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Nancy G.
ICU Nursing Leader, Marshall Medical

“Our abandonment rate has significantly improved, and we’re now tracking much closer to our 5% goal.”

Before: “…I found myself repeatedly setting the goal for my team, but at the same time, I was making excuses on their behalf… unintentionally stepping into a rescuer role, trying to shield the team from pressure rather than coaching them toward solutions.”

Turning Point: “…a leader who coaches rather than rescues… It wasn’t about doing the work for them, but about creating space and support for them to take ownership and come up with solutions together.”

Results: “…the team is more engaged and solutions-focused… I’m leading with intention, coaching with clarity, and creating an environment where both people and performance thrive.”

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Alissa S.
Clinic Operations Leader, Marshall Medical

The 3-Step Plan

1

Read the Book

Discover the four pillars behind the Person-First Mission Method.

2

Practice the Person-First Mission Method

Apply twelve daily practices to rebuild energy and purpose.

3

Bring the Method to Your Organization

Build high-trust teams, and book a free 30-minute consultation.

What’s Inside

  • A both/and look at burnout: systems and people
  • Four pillars of the Person-First Mission Method
  • Twelve daily practices to rebuild energy and purpose
  • Ways leaders can build high-trust teams

Hardcover: 979-8-9824339-0-9 · Paperback: 979-8-9824339-1-6 · eBook: 979-8-9824339-3-0 · Audiobook: 979-8-9824339-2-3

First Edition: January 15, 2027. Published by Momentum People Solutions®.

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